Once we receive authority from your insurer to proceed with repair works, your dedicated Repair Coordinator will be in contact to discuss the Scope of Works and any questions you may have. Once any applicable excesses are paid and the Scope of Works is agreed, your Repair Coordinator will start to schedule the trades.
BAU (or Business As Usual) Claims are the most common type of household insurance claims and encompass typical insurance claims resulting from everyday occurrences and risks within a home. This may include incidents like accidental damage, theft, liability issues, and storm damage. Storm damage claims specifically involve the destruction or damage caused by severe weather conditions such as windstorms, hailstorms, or heavy rainfall.
Escape of Liquid Claims involve accidental release or escape of liquid within a property, resulting in damage to the building or its contents. These claims typically cover situations such as burst pipes, leaking appliances, plumbing issues, or overflowing water sources. CRA Building Services is experienced in handling these claims and engaging emergency plumbing and restoration trades as soon as required.
Builders Warranty insurance is offered by QBE in South Australia and VMIA in Victoria. It protects homeowners if their builder fails to complete the contracted work or goes bankrupt. Once your claim with QBE/ VMIA has been approved, CRA work with you to schedule timely and effective repairs and ensure that all works meet the highest Australian standards.
With over two decades of industry expertise, CRA has established itself as a premier provider of home insurance repairs. Our team of highly skilled professionals boasts extensive experience in a diverse range of projects, spanning from minor repairs to complete building reconstructions. Serving a wide array of clients, including insurance companies, loss adjusters, and corporate firms, we have earned a reputation for delivering exceptional quality and customer satisfaction.
CRA offers top-quality workmanship, fast response times, and excellent customer service. Their use of technology, including online scheduling and cloud-based storage systems, ensures an efficient and streamlined process for clients. Choosing CRA means choosing a team with over 20 years of experience in home insurance repairs and a commitment to providing exceptional service.