ABOUT US

Building Trust and Excellence: Discover the Story of CRA Building Services

Company Overview

CRA Building Services Pty Ltd (CRA) is a construction company that was established in 2009 and has steadily grown over the years. With a broad mix of clients that includes insurance companies, government agencies, strata groups, loss adjusters, corporate firms, and private companies, CRA provides high-quality building services in New South Wales, Victoria and South Australia with a focus on insurance repairs.

Our Strategy

CRA Building are forward-thinking and embrace progress. We welcome change and adapt our business to accommodate requests from our suppliers. Our flexible approach ensures that we can effectively respond to evolving needs and align with the preferences of our valued partners.

At CRA Building, we believe in the power of collaboration to formulate an effective business strategy and achieve our financial targets, all while maintaining a strong focus on delivering excellent customer service.

Our Mission & Vision

We are on a mission to consistently deliver our trademark customer experience through quality insurance building solutions. Our family business culture brings together a supportive and fun team of awesome people, wo work together to make a positive impact in our community.

 

CRA’s vision is to make a meaningful difference in our local insurance repair landscape by being a trusted and caring partner for those in need. 

Our Values

Our Teams

Estimators

Our Estimators are key members of our team –  With their expertise in assessing damages and determining repair costs, they play a critical role in the claims process. Estimators meticulously evaluate the extent of damage, thoroughly analyze repair requirements, and provide accurate cost estimates.

Quote Coordinators

Our Quote Coordinators are integral in ensuring that all necessary information is gathered from our Estimators, contractors and other stakeholders and specialists engaged to provide precise estimates and reports to insurers. 

Repair Coordinators

From working with the Supervisors and coordinating contractors to ensuring timely completion, our Repair Coordinators handle it all. Their expertise and attention to detail guarantee a smooth and efficient repair journey for our valued customers.

SUPERVISORS

With their extensive knowledge and experience, our Supervisors ensure that repair projects are executed to the highest standards. Supervisors closely monitor the progress of repairs, coordinate with contractors and suppliers, and address any challenges that may arise.

POLICY INFORMATION

At CRA Building, we take your privacy seriously. We are fully committed to upholding the principles and standards set forth in the Australian Privacy Act. Our comprehensive Privacy Policy outlines our dedication to protecting your personal information and ensuring its responsible handling. To learn more about how we safeguard your privacy, please read our Privacy Policy

CRA is committed to limiting the risk of modern slavery occurring in its’ operations, ensuring there is transparency; and has a robust approach to tackling modern slavery throughout our business and supply chain.
CRA expects that our employees and suppliers share our commitment to help ensure modern slavery does not exist in our operations and supply chain. Please see our Modern Slavery Framework document for more information.