ABOUT US

Building Trust and Excellence: Discover the Story of CRA Building Services

Company Overview

CRA Building Services Pty Ltd (CRA) is a construction company that was established in 2009 and has steadily grown over the years. With a broad mix of clients that includes insurance companies, government agencies, strata groups, loss adjusters, corporate firms, and private companies, CRA provides high-quality building services in New South Wales, Victoria and South Australia with a focus on insurance repairs.

Our Strategy

CRA Building are forward-thinking and embrace progress. We welcome change and adapt our business to accommodate requests from our suppliers. Our flexible approach ensures that we can effectively respond to evolving needs and align with the preferences of our valued partners.

At CRA Building, we believe in the power of collaboration to formulate an effective business strategy and achieve our financial targets, all while maintaining a strong focus on delivering excellent customer service.

Our Mission & Vision

We are on a mission to consistently deliver our trademark customer experience through quality insurance building solutions. Our family business culture brings together a supportive and fun team of awesome people, wo work together to make a positive impact in our community.

 

CRA’s vision is to make a meaningful difference in our local insurance repair landscape by being a trusted and caring partner for those in need. 

Our Values

Our Teams

Estimators

Our Estimators are key members of our team –  With their expertise in assessing damages and determining repair costs, they play a critical role in the claims process. Estimators meticulously evaluate the extent of damage, thoroughly analyze repair requirements, and provide accurate cost estimates.

Quote Coordinators

Our Quote Coordinators are integral in ensuring that all necessary information is gathered from our Estimators, contractors and other stakeholders and specialists engaged to provide precise estimates and reports to insurers. 

Repair Coordinators

From working with the Supervisors and coordinating contractors to ensuring timely completion, our Repair Coordinators handle it all. Their expertise and attention to detail guarantee a smooth and efficient repair journey for our valued customers.

SUPERVISORS

With their extensive knowledge and experience, our Supervisors ensure that repair projects are executed to the highest standards. Supervisors closely monitor the progress of repairs, coordinate with contractors and suppliers, and address any challenges that may arise.

POLICY INFORMATION

Privacy Policy
At CRA Building Services, safeguarding your privacy is paramount. We adhere strictly to the Australian Privacy Act, ensuring the protection and responsible handling of your personal information. Our comprehensive Privacy Policy reflects this commitment.

 

Modern Slavery Framework 

CRA prioritise ethical practices through our operations. Our Modern Slavery Framework underscores our dedication to transparency and robust measures against modern slavery in both our business and supply chain. We expect our employees and suppliers to share this commitment, ensuring a collective effort to eradicate modern slavery. 

 

Work, Health & Safety Policy

CRA Building Services place great importance on the health, safety and well-being of our workforce. Our Work, Health & Safety Policy outlines our proactive approach to creating a safe working environment and minimising risks. 

 

Sustainability Policy

Sustainability is ingrained in our business ethos at CRA Building. Our Sustainability Policy reflects our dedication to minimising environmental impact and promoting sustainable practices across all facets of our operations.